Do not ask to rub the eyebrows of a guest who visits your church.
OK, I'll get to that strange comment shortly.
On the blog and the podcast, we have discussed extensively ways churches have followed up with guests in a positive and affirming manner. In this post, I share stories from church guests where the follow up was not received well.
Here is what church guests told us were ways not to follow up on their visits:
1. Do not show up unexpected at my house. One of the ways we gleaned this information was through a Twitter poll. The moment I asked the question, I was inundated with this response. In today's culture, most church guests really do not like an unexpected visit.
2. Do not neglect follow up completely. A number of respondents were frustrated they had completed a guest card and never heard from anyone from the church. Many respondents said they did not return as a result.
3. Do not wait a long time to follow up. One person shared with us she heard from a church she visited four months after her visit! "I had completely forgotten I attended that church," she told us. Of course she never returned.
4. Do not act like a visit is merely obligatory. One pastor fell asleep while visiting some church guests. I am really curious how long they let him sleep.
5. Do not do a hard sell. I was amazed how many respondents shared pressure tactics from people who visited the guests. One person was pushed for 30 minutes to sign a membership card.
6. Do not send a form letter or email. We heard from one man who received a letter from the pastor. It began with "Dear Friend," and concluded with a promise of prayer for the guest. The guest saw the letter as disingenuous. We have too many tools available today to send obvious form letters.
7. Do not ask for money. Yes, some churches make this request as a follow-up to first time guests. The first letter one guest received implored him to make a commitment to the building program. It included a pledge card and a return envelope.
Bonus: The Two Strangest Responses to Our Survey
The church guest's dog ran out the door when the pastor arrived. The guest and the pastor chased the dog in the neighborhood for an hour. I really don't know the lesson from this comment.
This one is a direct quote: "A friend (church guest) had a lady rub his eyebrows when he visited the church."
I can't make these things up.
Let me hear from you.
Thom S. Rainer is the president of LifeWay Christian Resources. For the original article, visit thomrainer.com.
Get Spirit-filled content delivered right to your inbox! Click here to subscribe to our newsletter.
Dr. Mark Rutland's
National Institute of Christian Leadership (NICL)
The NICL is one of the top leadership training programs in the U.S. taught by Dr. Mark Rutland. If you're the type of leader that likes to have total control over every aspect of your ministry and your future success, the NICL is right for you!
FREE NICL MINI-COURSE - Enroll for 3-hours of training from Dr. Rutland's full leadership course. Experience the NICL and decide if this training is right for you and your team.Do you feel stuck? Do you feel like you’re not growing? Do you need help from an expert in leadership? There is no other leadership training like the NICL. Gain the leadership skills and confidence you need to lead your church, business or ministry. Get ready to accomplish all of your God-given dreams. CLICK HERE for NICL training dates and details.
The NICL Online is an option for any leader with time or schedule constraints. It's also for leaders who want to expedite their training to receive advanced standing for Master Level credit hours. Work through Dr. Rutland's full training from the comfort of your home or ministry at your pace. Learn more about NICL Online. Learn more about NICL Online.