I’ve worked for bullies that demanded trust. I’ve worked for weaklings that demanded trust. I’ve worked for very few that legitimately worked to build my trust in them.

Trust, like loyalty, is a two-way street that instead often looks like people driving three cars down the wrong lane, headed in the entirely wrong direction. As a leader, one has to think of trust as something built, not won in the lottery. It’s done in so many different ways.

1. Show people that you care about them. People don’t care how much you know until they know how much you care. Is that saying cliche? Yes. Is that saying correct? Yes.

Over the last several years, we’ve been collecting data from the churches with which we consult. One of the key questions we were interested in had to do with serving.

We wanted to find out how many people are volunteering in one of the church’s ministries, either inside or outside the walls of the church. Here’s what we’ve found:

The average church engages four to five people out of 10 in some sort of serving role. For the purposes of this research, we assumed kids aren’t serving, and therefore they aren’t included in the percentage. However, there are a few churches that are creating serving opportunities for older children as well.

Pastors, nowhere in Ephesians 6 are we given any protection for our backsides! I think there’s a good reason for that—we aren’t given permission to retreat.

So the answer to "When should a godly leader retreat?" is "Never!" 

Understand, I’m not talking about repentance, a changing of the mind or an encounter of real truth, where we turn from wrong beliefs and actions. I’m talking about turning back from the God path.

Whether you recognize Sam Hinn’s name or know nothing about the ministry of Benny Hinn’s younger brother, there’s an important issue in the body of Christ that needs to be addressed in light of Sam’s “re-ordination” on Sunday night in Orlando, Fla., only eight months after he stepped down from the pulpit due to a serious moral indiscretion.

This and other recent instances—both in Orlando and around the nation—prove that we, as the church, still struggle with how to restore fallen leaders.

Ministry is too important to be done haphazardly. How we’re leading in the core of our churches has to do with life-changing, eternity-consequential decisions. Therefore, we need to think through what ministry is all about. Sometimes we are more strategic about our grocery lists than our approach to ministry.

"Just as a body, though one, has many parts, but all its many parts form one body, so it is with Christ. For we were all baptized by one Spirit so as to form one body—whether Jews or Gentiles, slave or free—and we were all given the one Spirit to drink. Even so the body is not made up of one part but many.

Many times, as leaders, we are blindfolded by the experience we have gained over the years. We assume everyone knows what we know, but we forget what we once didn’t know.

I feel what I’m writing is elementary in the field of leadership. But what is elementary to one is high school or even college to others.

I’m not at all saying you can stop learning. That’s a dangerous thing for a leader to ever do. I’m saying to be conscious of the fact that if you are a leader, chances are you’ve learned a few things along the way to getting where you are today.

Remember, leader:

Let me state the obvious: Pastors are human. That means they have preferences, likes and dislikes. So I did an unscientific Twitter poll to find out what pastors really don’t like about their job.

By the way, one pastor cautioned me about calling their ministries “jobs.” I understand, but it’s hard to fit “God-called vocation and ministry” into a 140-character Twitter question.

I was surprised at the variety of responses. Pastors are certainly not monolithic. No one response was greater than 20 percent of the total. And I was surprised at some potential responses that did not show up.

The local church should be a Holy Spirit training outpost for equipping God’s people to be kingdom warriors of love and servanthood on earth and to destroy the works of darkness. Instead, the local church is often operating more like a cruise ship instead of a battleship designed to equip an army.

I first met pastor Fred Hartley about five years ago when I was invited to be on a city transformation leadership team in Atlanta. Fred pastors a midsize congregation in a suburb of Atlanta and is also the founder of the College of Prayer, an international equipping ministry. Fred has written several books on prayer. He knew little about my work, but as we began getting to know one another, he took more of an interest in what I did. I shared a few of my books with him, but it was almost two years before Fred caught what I was doing and how it could impact his own local congregation. He wrote me this letter:

The kind of preaching that changes lives is from the heart to the heart, not from the head to the head. Lives are changed as we speak from our deepest pain and suffering.

Socrates was the first to explain communication in three dimensions. He talked about ethos as the speaker’s character, pathos as the speaker’s compassion, and logos as the speaker’s content. We tend to think most about the content of a sermon, but the people to whom we are speaking perceive all three, and ethos is really the most vital of all three dimensions.

Beginning this fall, a major television network will begin airing a new reality show called Preachers of L.A. Before you continue reading this article, please view this trailer.

Though every ounce of my being is tempted to respond in condemning judgmentalism, I will obey God’s command and judge not.

As with everything else, Christianity has changed in this new millennium. The question we must all ask is, Is it for the better or for the worse? Never before has the church earned such a poor reputation as we have in this generation. It appears as if the current church in America has two gods—the god of attendance and the god of money. We are seen as superficial, arrogant, self-serving, unloving and unholy.

To say that issues surrounding the lesbian, gay, bisexual, transgender and queer movement are sensitive to navigate would be a gross understatement. Here are three mistakes that are often made in our ministries:

1. People make “gay” jokes. Statements like, “That’s gay,” or, “What are you, gay?” are exactly the types of things that will repel someone who needs to have a safe place to share. This will alienate kids and make you completely unsafe to talk to. We come across as arrogant and condemning. Huge mistake.

George Barna reveal in a survey in 2009 that only 19 percent of Christians hold a biblical worldview and that less than 4 percent of those in their 20s hold a biblical worldview. Are we losing the culture battle? Can the church any longer impact the culture today, given such statistics that reveal the state of the church?

The church is often referred to as an institution instead of a people who love and serve society for the purpose of influencing culture. We’ve reduced the church to a place where we go on Sunday instead of a people that is the church spread throughout the marketplace daily. People either worship in spirit and truth, or they settle for religious ritual on the church mountain.

“The poor will be with you always,” Jesus said, but I’m sure He could have added, "The stupid vision killers will pursue you always.”

Acknowledge But Don’t React

As much as we would love to send to some of these to Gitmo for vision espionage, we simply don’t have that authority … sadly. But if we give their voice weight, they will keep looking for opportunities to complain.

Naysayers and complainers don’t have a desire to help in what they say. They are looking for a platform that will hear them and respond. It makes them feel empowered.

I am asked constantly by young leaders, “How do you handle the responsibility of leading something like Catalyst?”

Good question.

The reality is, anyone who leads a church, leads a company, leads a community, leads a nonprofit ministry, leads a team or even leads a family feels and knows the pressure of responsibility. And responsibility is part of leadership. Always.

You’ve heard this before: “You’re responsible for what happens. Don’t screw up!” Right! We hear this all the time from our parents, from our boss, from our boards, from our friends, from our spouses.

Saddleback didn’t have an organized youth ministry until we had 500 in attendance. We didn’t have a singles ministry until we had 1,000 people in attendance.

And I’m glad we didn’t.

It’s not because those ministries aren’t important. They’re vital! But God hadn’t provided anyone to lead them. Never create a ministry position and then fill it. It’s backwards.

Your most critical component to a new ministry isn’t the idea to start it—it’s the leadership of the ministry. Every ministry rises and falls on leadership. Without the right leader, a ministry will just stumble along. It may even do more harm than good. I could tell you some horror stories about poorly led ministries.

Leaders, if you’re frustrated at the level of your team or vendor’s performance, look no further than the mirror.

Only in very rare cases will a team perform better than the level of their leader. Why?

Because the leader sets the boundaries, deadlines and guidelines. The leader creates the culture and sets expectations. As a result, no matter how gifted or creative a team is, if the leader is incompetent, insecure or inexperienced, the team can only work within that framework.

In the first post of this series, I began a discussion on the importance of pastors establishing healthy boundaries in ministry.

As it’s an area in which I have personally struggled—and one in which I continue to grow—I’m passionate about sharing what I have learned in order to help others not make the same mistakes I did.

In the next four posts, I will share keys to establishing these boundaries. Think of them as four fence posts surrounding a healthy ministry.

How do you know when God is closing one door in ministry and opening another?

I get this question a lot and have previously addressed it, but recently I have received it more frequently, so I decided to write about it again. (I always note that this post is written about my experiences for people who may currently need it.)

Several times in my ministry, first as a layperson and since then in vocational ministry, God has called me to leave one ministry and begin another. It can be a scary place to face the unknown, yet know that God is up to something new in your life. 

Through the ministry of Heal Your Servant, we have four scheduled weekly conference calls. Every call is unique, and most are filled with surprises. Sometimes we will have one person on a call, and other times we have several callers.

On a recent phone conversation, I had one individual call in. I introduced myself. He then gave me his name. As is customary, I began a short prayer, asking God for His wisdom.

I concluded, and instead of hearing the words, “Amen,” I heard, “Why do you do this?”

It was as if the Lord had been preparing me for this question.

The youth ministry I grew up in was amazing. I was offered so much activity and was infused with so much passion that I was always serving somewhere.

Each week started with Sunday school, followed by Sunday service and a meal out with fellow youth groupies. Sundays ended with the evening service. On Monday nights, we went street witnessing, on Wednesdays we had youth group (all of the “mature” students served in multiple capacities), and on Friday nights we did ministry at the nursing homes.

My spiritual life was packed with social activities and service opportunities, and I owned my kingdom responsibility. I wanted to make a difference, and I wanted to win the world.