Ignore the Power of Media at Your Own Peril

Freedom House Church Pastor Troy Maxwell
Freedom House Church Pastor Troy Maxwell (Sarah Garrett/Freedom House Church Facebook page)

Recently, Freedom House Church in Charlotte, N.C., was confronted by the incredible power and influence of the media. When a member of the church’s leadership team sent an email to the congregation asking for “only white people” to greet at its front doors in an effort to “bring [the church’s] racial demographic pendulum back to mid-line,” the leaked email set off a firestorm of criticism.

The church, realizing the mistake, immediately apologized the next Sunday to the entire congregation. It was an unfortunate incident, but as I’ll point out, similar conversations in church and ministry leadership meetings happen all the time. Conversations meant to be perfectly innocent can backfire with serious results.

To that point, here are a few thoughts:

1. First, it’s important to note that the church handled the crisis response very well. Kudos to Pastor Troy Maxwell, who immediately apologized and publicly offered to make things right. He didn’t blame anyone; he simply took responsibility. That’s what a good leader does in difficult situations.

Get Spirit-filled content delivered right to your inbox! Click here to subscribe to our newsletter.

2. What is said in leadership team meetings isn’t necessarily public information. In this case, I can imagine the church’s legitimate concern that potential visitors see the racial diversity of the congregation. Remember—the email in question was actually sent by an African-American staff member. So its intention wasn’t racist. However, read out of context, it sounds very different.

3. Understand that in a digital age, there are no secrets. Emails get leaked. Texts are forwarded. Facebook and Twitter posts are shared. Leaders, never say anything in an email or in a meeting that you wouldn’t want shared with the general public.

4. Respect the media. Sure, you may not like much of secular media, but respect it in the same way a swimmer respects the water. If you don’t realize the influence of media today, chances are high that you’ll drown.

Seminaries and Bible schools don’t teach pastors and church leaders about the media, but they should. It’s a big reason we launched The Influence Lab. Learning how the media works—and how it can work for you—will be incredibly important keys for successful ministry in the 21st century.

What do you think about how Freedom House handled the crisis?

Phil Cooke is a filmmaker, media critic and adviser to some of the largest churches, ministries and nonprofit organizations in the world. He's the founder of the Influence Lab.

Get Spirit-filled content delivered right to your inbox! Click here to subscribe to our newsletter.

Dr. Mark Rutland's

National Institute of Christian Leadership (NICL)

The NICL is one of the top leadership training programs in the U.S. taught by Dr. Mark Rutland. If you're the type of leader that likes to have total control over every aspect of your ministry and your future success, the NICL is right for you!

FREE NICL MINI-COURSE - Enroll for 3-hours of training from Dr. Rutland's full leadership course. Experience the NICL and decide if this training is right for you and your team.

Do you feel stuck? Do you feel like you’re not growing? Do you need help from an expert in leadership? There is no other leadership training like the NICL. Gain the leadership skills and confidence you need to lead your church, business or ministry. Get ready to accomplish all of your God-given dreams. CLICK HERE for NICL training dates and details.

The NICL Online is an option for any leader with time or schedule constraints. It's also for leaders who want to expedite their training to receive advanced standing for Master Level credit hours. Work through Dr. Rutland's full training from the comfort of your home or ministry at your pace. Learn more about NICL Online. Learn more about NICL Online.

Charisma Leader — Serving and empowering church leaders