It's a mistake for leaders to focus on the mistakes of their teams.
At one time or another, we all work for a mistake hound. There can be 20 points of progress made in a day, but the nose of the hound will sniff out one mistake with laser-beam focus.
The last question we should ask is "Who did this?" The first question asked should be "Did we follow our checklists and systems?"
The minor point is that a mistake was made. The major point is that we discovered an Achilles heel in our system. We simply need to improve that system prior to the next project launch.
We need to hold systems meetings after a blunder. We don't need to schedule beatings and public floggings. Our focus must be people over process. We must not damage people in the quest for improved processes.
When we improve a process, we improve our people. A checklist brings peace of mind. Our coaching should be based on the processes listed on the checklist.
In the face of an oops, effective leaders show remarkable restraint. The most satisfying response for a leader would be to throw a hissy fit and make everyone on the team feel bad about the mistake. A leader with influence won't be doing a happy dance about the mistake, but the focus will be directed at system review. The leader will also bolster the self-image of everyone who touched the error.
The strength of a leader must not be on the bellow but rather, the mellow.
Yes, we want our team to own their mistakes. But ownership is equated with a systems check. The blame game has no winners.
"They are new every morning; great is Your faithfulness" (Lam. 3:23).
Dr. Steve Greene is the publisher and executive vice president of the media group at Charisma Media and executive producer of the Charisma Podcast Network. His book, Love Leads: The Spiritual Connection Between Your Relationships and Productivity, is now available.
Leaders, Dr. Greene wants to help you understand the spiritual connection between relationships and productivity. Read his new blog, Love Leads.
Get Spirit-filled content delivered right to your inbox! Click here to subscribe to our newsletter.
Dr. Steve Greene is now sharing stories, teachings, and conversations with guests who lead with love on Love Leads, a new podcast. Listen now.
Help Charisma stay strong for years to come as we report on life in the Spirit. Become an integral part of Charisma’s work by joining Charisma Media Partners. Click here to keep us strong!
Dr. Mark Rutland's
National Institute of Christian Leadership (NICL)
The NICL is one of the top leadership training programs in the U.S. Enroll in the FREE Mini-Course to experience Dr. Rutland's training for yourself and then enroll for the full training that will change your life and ministry.
FREE NICL MINI-COURSE - Enroll for 3-hours of training from Dr. Rutland's full leadership course. Experience the NICL and decide if this training is right for you and your team.
NICL Training offered in FL, TX and GA - Learn everything you wish someone had taught you about business and ministry before you finished seminary. Gain the knowledge that will help propel your life and ministry to the next level as you implement practical lessons from Dr. Rutland's training. Training Dates and Details.
The NICL Online is a brand new option for those church and ministry leaders who cannot attend the in-person training. Now, you can receive all 60-hours of Dr. Rutland's training from the comfort of your home or ministry for a full year. Learn more about NICL Online.