A key responsibility of leadership is to teach team members to resolve conflict.
All too often, it seems, staff members stumble into disagreement and lack the skills necessary to work out of difficult issues. Is this progression familiar?:
- We don't agree.
- We battle for our position.
- The meeting ends with no agreement.
- It's probable that one or both sides have taken offense.
- Both sides seek others for agreement.
- The issue may or may not surface again.
- Offense will likely fester.
Effective leaders confront conflict. Be quick to nip offense taking. Focus your team on accepting the ideas and thoughts offered by everyone. "Are we going to be discussing this conflict a year from now?"
It's not a matter of who is right or wrong on the issues. The leader's focus should be on stabilizing relationships.
It's relationship building and maintaining that demonstrates our progress as Christians. We value people over processes. We care more for the people at the table than we do their positions.
We care about progress. But we know the source of our provision.
People are the priority.
"Now if your brother sins against you, go and tell him his fault between you and him alone. If he listens to you, you have gained your brother" (Matt. 18:15).
Dr. Steve Greene is the publisher and executive vice president of the media group at Charisma Media and executive producer of the Charisma Podcast Network. His book, Love Leads: The Spiritual Connection Between Your Relationships and Productivity, is now available.
Leaders, Dr. Greene wants to help you understand the spiritual connection between relationships and productivity. Read his new blog, Love Leads.
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